Patient tech help for seniors across Sydney
From a new phone to email, video calls, online forms, and scam safety, we sit with you one-on-one and explain things slowly, clearly, and without judgement.
Technology support that makes sense
Technology can feel overwhelming when every app, password, and update seems to change at once. That is why every session is designed around you: your pace, your device, your goals. No jargon, no rushing, just clear and friendly help.
Unlike quick retail-store support, we are not trying to move you through a queue. We stay with the question until it makes sense, and we leave you with practical next steps you can use later.
- We come to you, at home, at your favourite cafe, or online
- Every session is tailored to your specific questions
- We help you understand, not just fix things for you
- Follow-up support if you need a refresher
What we can help you with
Whether you're starting from scratch or just need a hand with something specific, here's what our tech support covers.
Phone & tablet setup
New device out of the box, transferring your photos and contacts, and setting everything up the way you like it.
Email & apps
Sorting out email, installing the apps you actually want, and tidying away the ones you don't.
Video calls & photos
WhatsApp, FaceTime, and Zoom made simple, plus sharing photos with the people who matter.
Computers & laptops
Everyday tasks on Windows or Mac: files, documents, updates, and staying organised.
Wi-Fi & printers
Getting your home internet, smart TV, and printer talking to each other properly.
Anything else, just ask
If it has a screen or a plug and it's bothering you, chances are we can help. No question is too small.
Stay connected with the people who matter
One of the most rewarding parts of technology is staying in touch. We'll help you video call your grandchildren, share photos with family, and feel comfortable using apps like WhatsApp, FaceTime, and Zoom.
Whether it's learning to send a photo, joining a group chat, or setting up video calls, we make the process simple and enjoyable. These sessions are some of our most popular, and the smiles they create are always worth it.
Get help staying connected →
Helping you stay safe in the digital world
Scams and suspicious messages are becoming more common. We help you recognise the warning signs, protect your information, and use the internet with confidence.
Safety focus
Latest scam alerts for Australia
Use this section as a practical reminder to pause, check suspicious messages, and get trusted advice before clicking links, sharing codes, or giving remote access.
In the meantime, visit Scamwatch.gov.au for the latest information.
Online safety support for seniors and families
Scams can arrive by text, email, phone call, social media message, or a pop-up on your computer. We help you slow down, check what is real, and protect your information.
Warning signs to watch
Urgent requests, unknown links, gift card payments, remote access requests, or messages pretending to be from banks, delivery companies, or government services.
What we can do
Review suspicious messages with you, strengthen account security, explain two-factor authentication, and help you report or block scams.
Family support
We can help families create simple safety habits, password routines, and check-in steps so older relatives feel supported without feeling watched.
Common questions before booking
Do I need to be good with technology already? v
No. Solvanta is built for people who want patient help from wherever they are starting.
Can you help with passwords and account access? v
Yes. We can help organise passwords, recover access where possible, and set safer habits around accounts.
Can a family member book for a parent? v
Absolutely. Family members often arrange the first session. We can keep them updated with the client's permission.
Senior online safety checklist
Use this simple checklist as a starting point for safer passwords, scam warning signs, and what to do before clicking a link.
Schedule your tech help session
Pick a time through Square for patient, practical tech help across Sydney.
Book with Square
Square is the main booking path for Solvanta. Choose a time for your session, or send an enquiry first if you have a question.
Need help with your device?
We'd love to hear from you. Reach out for a friendly, no-obligation chat about how we can help.
Book with Square